Being a global citizen covers a wide range of factors, including our role as an employer and how we manage our wider social and environmental impacts. We are also a proud and committed investor in the communities where we do business. We focus on three global initiatives:

• Looking after Local Communities, which covers local support for local issues in the areas where we operate
• Charity Begins at Work, which is the part of the programme driven by and dedicated to the contribution to communities by our own people
• Banking on Brighter Futures, through which we use our financial skills and expertise to maximum effect to help people out of poverty, disadvantage, and debt.

• Representing the banking sector on the Business Leaders' Initiative on Human Rights, and promoting greater awareness of these issues to the wider financial services community
• Acting as the co-lead for work on human rights for the UN Environment Programme Finance Initiative, a global alliance of more than 160 financial institutions.