Internet Banking is a simple, convenient and secure method of accessing bank accounts through Internet. It's never been so easy to manage your finances in a secure and real time online environment; any time, any where.
Using Internet Banking, you can access your bank account 24 hours a day, 7 days a week and can keep a close eye on your account balances, print account activities, transfer funds, request cheque books or statements and schedule your recurring payments at the touch of a button and much more.
Security is one of our top priorities. It's important to us that your account information and money are completely safe. That's why we have taken every step to ensure that Internet Banking is safe, from our secure log-in to state-of-the-art encryption. Barclays Internet Banking uses 128-bit digital certificate from VeriSign for encryption of the Secure Sockets Layer (SSL) session.
Register yourself with branch for Internet Banking. Forms are available in Barclays Branches and Sales & Service Centres or download it from www.barclays.pk/contact/downloads.
Drop the completely filled and signed Internet Banking form (along with the signed terms and conditions) at any Barclays Bank PLC Branch or Sales & Service Centre.
You will receive the User ID within 7 working days at your correspondence address mentioned in your account opening form. You will collect / receive login and transaction password from your parent branch or at the correspondence address as per your instruction on Internet Banking form.
Customer will get his / her ID activated from Barclays Contact Centre.
No, you cannot change your User ID through Internet Banking but you can always request for a new User ID. User ID can only be changed via request at call centre or visit your branch.
If you have forgotten the answers of the secret questions or system is unable to match the answer with your answers configured earlier, please call Barclays Bank PLC, Pakistan Contact Centre to reset your secret questions.
For your own security, we have set the Internet Banking service to automatically log you out if you haven't used it for more than 10 minutes. You should not leave your computer unattended, especially in public places. If you've finished with Internet Banking, you should always select the 'logout' button to ensure your session is finished correctly.
You can order you cheque book of 25 / 50 / 100 leaves using Barclays Internet Banking under Account Services => Cheque => Cheque Book Request. You can collect it from your parent branch after two working days. Charges will be applicable as per Schedule of charges.
Yes, you can check the status of you cheque through Barclays Internet Banking. This facility is available under Account Services => Cheque => Cheque Status Inquiry.
Yes, Internet Banking facilitates you to view all your accounts (CASA / Finance facility) with us by using the one user ID. If your accounts details are not reflecting then please visit your branch or call at Barclays Bank PLC, Pakistan Call Centre for assistance.
You can easily transfer money between your own Barclays accounts and as well as to other Barclays Pakistan customer except from FCY A/C to LCY A/C and vice versa.
Before making a payment in Internet Banking, it's always best to:
Confirm the account and reference details. Confirm the account details of beneficiary before making any payments
Have enough money in your account the working day before your payment is due or before making immediate payments. Please note: Internet Banking will not recognise any Auto Transfer facilities set up on your account.
Check you have the correct reference details. After selecting your payee from the search results, type the correct reference number. This should be your known customer account/reference number.
Ensure you've used the correct entry from your list of previous payees. Delete those unused. Ensure to select the correct payee Id , and delete the other which are not used
Never click on the 'confirm' button twice. This will either log you out or give you an error code and your payment may not be made.
If possible, print step 4 of 4. This is confirmation that your payment's been made and can be referred to if you have any problems with your payment.
Cleared funds and cut-off times. If you deposit cash at a branch after 3.30pm-4pm, the funds will appear on your statement and reflect in your balance the same day in Internet Banking. These funds, however, are not cleared funds and will not be available until the following working day. If the funds are transferred out of the account you may incur charges to your account.
It is a real time online environment; the transactions are done as you confirm them. Transaction speed may depend on the internet service you are using.
Add Standing Instruction: Adding an SI mechanizes the process of executing transfers between the current, savings and loan accounts periodically. The bank will automatically execute the transfers as and when specified in the SI.
Modify Standing Instruction You can modify the following information for an existing SI Transfer Amount, SI Execution Frequency, SI Priority, Next Execution Date, Previous Execution Date, Final Execution Date and Narrative.
View Standing Instruction: This facility embodies a search facility that enables you to search for SIs based on specific criteria.
Delete Standing Instruction: This facility enables you to delete a redundant SI. You can locate an existing standing instruction by using the search provision. The system will retrieve the existing details of the SI for verification. Upon verification the SI can be deleted
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