Terms and Conditions for Hotel Room Upgrades and Discounts

1. Complimentary Hotel Room Upgrades will only be offered to Barclays Premier / Premier Life customers who pay using their Barclays Black Debit Card
2. Room Upgrades will be offered subject to availability
3. This offer will not be valid jointly with any other promotion or discount
4. Any discount provided at any of the Restaurants, Laundry or Bakery facilities will only be given if you are paying with your Barclays (black) Debit Card.

Terms and Conditions for ATM withdrawal insurance coverage

Free ATM Withdrawal Insurance Coverage:

Protects premier card holders against snatching or armed hold-up, through free insurance cover, for cash withdrawn from Barclays ATM across Pakistan.

Important Information:

You are covered against snatching or armed hold-up for one hour of cash withdrawals from Barclays ATMs by using your Barclays ATM Premier card.

Maximum coverage under this offer is for an aggregate amount of Rs.50,000 per annum.

Any incidence of snatching or armed hold-up if occurred during War, Strike, Riot, Civil Commotion, Sabotage, Terrorism, Vandalism, malicious act and alike activities including all political risks are excluded from this coverage.EFU General is solely responsible or liable for settling any / all claims deriving from this Insurance Coverage.

Claim process:

You must contact EFU General within 48 hrs of incident. The contact details are:

Queries/Complaints:

You can contact EFU General on the above numbers for any product related query/complaint. However you may also be facilitated via Barclays call centre on 111-225-587.

Terms and Conditions for Debt cover insurance

Free Debt Cover Insurance:

Protects Premier customers through free insurance cover in respect of outstanding balances of your unsecured consumer finance facilities including credit cards. This cover is available against loss of life due to accident.

Important Information:

Maximum coverage under this offer will be Rs.500,000 in case of accidental death.

American Life Insurance Company (ALICO) is solely responsible and liable for settling any /all claims deriving from this Insurance Coverage.

Queries/Complaints:

You can contact American Life Insurance Company (ALICO) on the following numbers for any product related query/complaint. You can also be facilitated via Barclays call centre on 111-225-587.

CLAIM PROCESS:

Your legal heir will be required to issue written notice of claim to ALICO within thirty (30) days of date of incident.

For Claims: Contact ALICO Claims Manager at:

Exclusions:

1. Intentionally self-inflicted Injury, suicide, intoxication or any attempt thereat while sane or insane; war, strike, riot, civil commotion, sabotage, terrorism, vandalism, malicious act and alike activities including all political risks;
2. Travel to and/or stay in Iraq and Afghanistan;
3. Driving or riding as a passenger in or on (a) any vehicle engaged in any race, speed test or endurance test or (b) any vehicle being used for acrobatic or stunt driving